Privacy Policy

Last updated: May 2026

This Privacy Policy is part of the procedures and regulations implemented to meet the requirements of the GDPR — General Data Protection Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

The website www.intelactsoft.com (the "Website") is administered by:

(hereinafter "Company", "Intelactsoft", "we", "us", or "our")

This Privacy Policy describes how and why we collect, store, use, and share ("process") your personal information when you use our Website — for example, when you visit any page of our Website or contact us through our contact form.

Questions or concerns? If you do not agree with our policies and practices, please do not use our Website. For any questions, contact us at office@intelactsoft.com with the subject line "Personal Data Protection".

1. What Information Do We Collect?

Information you provide to us

We collect personal information that you voluntarily share when you submit our contact form. This includes:

• Full name
• Email address
• Phone number (if provided)
• Company name (if provided)
• The content of your message, including any subject matter or free-text fields you complete

You must provide at least the mandatory fields marked in the form. Without these, we cannot process your request. All information you submit must be accurate, complete, and true. We do not process sensitive personal data as defined under Article 9 GDPR.

Information collected automatically

When you visit our Website, certain technical information is collected automatically. This does not reveal your specific identity but may include your IP address, browser type and version, device characteristics, operating system, language preferences, referring URLs, and general location (country/region). This information is used to maintain the security and operation of the Website and for internal analytics.

At the time this policy was last updated, this Website does not use analytics or advertising cookies. Should we introduce cookies or tracking technologies in the future, this policy and our Cookie Policy will be updated and you will be informed via a consent mechanism.

2. How Do We Process Your Information?

We use the personal information you provide to:

• Respond to your contact form inquiries and manage the relationship between us
• Register your interest in our services
• Send relevant information about our services, where you have consented
• Maintain the security of our Website and prevent fraud or misuse
• Comply with our legal obligations

We process automatically collected technical data to ensure the proper and secure functioning of the Website and to conduct internal analytics.

3. What Legal Bases Do We Rely On?

We only process your personal data when we have a valid legal basis under applicable law:

• Consent (Art. 6(1)(a) GDPR): Where you have given your explicit consent, for example for receiving marketing communications or for non-essential cookies (when applicable).
• Legitimate interest (Art. 6(1)(f) GDPR): For managing your contact form request, maintaining our business relationship, and ensuring Website security — where our interests are not overridden by your fundamental rights.
• Legal obligation (Art. 6(1)(c) GDPR): Where processing is required to comply with a legal obligation, such as responding to requests from regulatory authorities or exercising our legal rights.
• Vital interests (Art. 6(1)(d) GDPR): In exceptional circumstances where processing is necessary to protect the vital interests of any person.

4. When and With Whom Do We Share Your Information?

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our Website and delivering our services, including:

• Website hosting and infrastructure providers
• Analytics service providers (e.g. Google Analytics), when analytics are active
• Advertising platforms (e.g. Google Ads, LinkedIn Ads, Meta Ads), when advertising campaigns are active
• Email and communication service providers

All such third parties are bound by contractual obligations to process your data only as instructed by us and to maintain appropriate security measures. They will not share your personal data with any other organisation without our instruction.

We may also share personal data in connection with a merger, acquisition, financing, or sale of all or part of our business, or as required by applicable law, court order, or regulatory authority.

5. Do We Use Cookies and Other Tracking Technologies?

At the time this policy was last updated, this Website does not use analytics or advertising cookies. Only technically necessary security mechanisms are in place, which do not collect personal data for tracking purposes.

Should we introduce cookies or similar tracking technologies in the future, we will update our Cookie Policy, inform you through a cookie consent banner, and obtain your prior consent where required by law. Please refer to our Cookie Policy for full details.

6. How Long Do We Keep Your Information?

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law (including accounting, tax, or other legal obligations).

Contact form submissions are retained for the duration of our business relationship with you and for a reasonable period thereafter (generally up to 3 years), unless a longer period is required by law or is necessary to resolve disputes or enforce our agreements.

When we no longer have a legitimate need to process your data, we will delete or anonymise it. If deletion is not immediately possible (e.g. data stored in backup archives), we will securely isolate it from further processing until deletion is feasible.

7. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include access controls, encrypted data transmission (HTTPS), and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You access the Website and share data at your own risk. You should only access the Website within a secure environment.

8. Do We Collect Information from Minors?

Our Website is a business-to-business presentation site intended for professionals and organisations. We do not knowingly collect personal data from individuals under 18 years of age. By using our Website, you confirm that you are at least 18 years old.

If we become aware that we have inadvertently collected personal data from a minor, we will take prompt steps to delete it. Please contact us at office@intelactsoft.com if you have concerns about this.

9. What Are Your Privacy Rights?

As a resident of the European Economic Area (EEA), you have the following rights under the GDPR:

• Right of access: Obtain a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data ("right to be forgotten"), where applicable.
• Right to restrict processing: Request that we limit how we use your data in certain circumstances.
• Right to data portability: Receive your data in a structured, machine-readable format, where applicable.
• Right to object: Object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, send a written request to office@intelactsoft.com with the subject "Personal Data Protection". We will respond within 30 days in accordance with applicable law.

You also have the right to lodge a complaint with the competent supervisory authority:

A complete list of EEA supervisory authorities is available at: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

Opting out of marketing: You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly. You may still receive non-marketing communications related to your specific inquiry.

10. International Data Transfers

Some of our third-party service providers may be located outside Romania or the EEA. Where we transfer personal data to countries that do not provide an equivalent level of data protection, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the European Commission — in accordance with Chapter V of the GDPR.

11. Do We Make Updates to This Policy?

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last updated" date at the top of this page indicates when the most recent revision was made. For material changes, we will provide a prominent notice on our Website or notify you directly where appropriate. We encourage you to review this policy periodically.

12. How Can You Contact Us?

For any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, please contact us: